Samsung and US safety officials announced a recall on Friday of nearly 3m washing machines after reports that the appliances – just like the company’s Note 7 smartphones – are exploding and injuring people.
The Consumer Product Safety Commission said on Friday that Samsung has received 733 reports of washing machines “experiencing excessive vibration or the top detaching form the washing machine chassis”.
Injuries in the reports include a broken jaw, an injured shoulder, and bruises and blunt force injuries, the agency said. The recall will affect 34 models of washing machines, about 2.8m machines in total, sold since 2011. Customers can either have a free repair and one-year warranty, an exchange rebate on a new washing machine (with “loyalty incentive up to $150”) for a Samsung purchase), or a full refund for eligible new customers.